# Business messaging glossary

> Clear definitions of the WhatsApp Business API, Instagram, Messenger and Google RCS terms you will meet when automating customer conversations.

Source: https://com.bot/glossary/ | Publisher: Com.Bot (Com Bot AI Limited), Official Meta Business Partner | Updated: October 2026

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Com.Bot: WhatsApp Business API, Instagram, Messenger, Google RCS and SMS automation. Official Meta Business Partner. Plans from $149 per quarter. Start: https://v3.com.bot/register