Pricing

Simple plans for every team size

Pick a plan for your team size and volume, billed every quarter. WhatsApp message charges are billed separately by message type and country, and there is no monthly conversation cap.

All plans are billed quarterly

Silver

For small teams starting on the official API

$149/quarter

About $49.67 a month

WhatsApp message chargesBilled separately by message type and country. No monthly cap.

1 WhatsApp API channel
1 million contacts in CRM
5 team members
1 WhatsApp commerce store
5,000 products, orders and abandoned carts
Do-it-yourself bot building
1 million bot triggers
5,000 external actions
20 messages per second
Support within 12 working hours

Recommended

Gold

For growing businesses automating sales and support

$349/quarter

About $116.33 a month

WhatsApp message chargesBilled separately by message type and country. No monthly cap.

1 WhatsApp API channel
1 million contacts in CRM
10 team members
1 WhatsApp commerce store
10,000 products, orders and abandoned carts
Bot builder up to 30 blocks
2 million bot and automation triggers
10,000 external actions in bots
40 messages per second
Support within 6 working hours
3 bot or automation debugging sessions

Platinum V1

For high-volume teams and multiple numbers

$2,500/quarter

About $833.33 a month

WhatsApp message chargesBilled separately by message type and country. No monthly cap.

3 WhatsApp API channels
5 million contacts in CRM
25 team members
3 WhatsApp commerce stores
20,000 products, orders and abandoned carts
Bot builder up to 150 blocks
10 million bot and automation triggers
50,000 external actions in bots
100 messages per second
Support within 2 working hours
10 bot or automation debugging sessions

Every plan includes

Official WhatsApp Business API
Enterprise-grade platform
Dedicated account manager
24/7 WhatsApp support
End-to-end encryption
Real-time message delivery
Shared team inbox
Visual chatbot builder
Broadcasts to opted-in contacts
WhatsApp payments and commerce
No monthly conversation cap

Compare every plan feature

Features	Silver $149 per quarter	Gold $349 per quarter	Platinum V1 $2,500 per quarter
CRM features
WhatsApp API channels	1	1	3
Contacts in CRM	1 million	1 million	5 million
Team members	5	10	25
Ecommerce features
WhatsApp commerce stores	1	1	3
Products limit	5,000	10,000	20,000
Orders limit	5,000	10,000	20,000
Abandoned carts	5,000	10,000	20,000
Bots and automation
Bot building blocks	Do it yourself	Up to 30 blocks	Up to 150 blocks
Bot and automation triggers	1 million	2 million	10 million
External actions	5,000	10,000	50,000
Support
WABA and CRM support SLA	12 working hours	6 working hours	2 working hours
Bot and automation support	Not included	3 debugging sessions	10 debugging sessions
Technical limits
Messages per second	20	40	100
Monthly conversation limit (FUP)	No limit	No limit	No limit

Add-ons

Customize any plan. Billed monthly on top of your plan.

Team member

Additional team member access

$10 per month

Social channel

Additional social media channel

$10 per month

External actions

Additional external actions

$10 per 5,000 actions

Bot triggers

Additional bot triggers

$10 per 25,000 triggers

Ecommerce store

Additional ecommerce store

$10 per store

Dedicated support services

Get expert help when you need it.

WABA, CRM and inbox support

$49 per hour

Ecommerce support

$99 per hour

Bots support

$99 per hour

Automations support

$99 per hour

How WhatsApp message charges work

WhatsApp message charges are billed separately from your Com.Bot plan. They depend on the message category and the recipient's country, following Meta's WhatsApp pricing model. Ask our team for the current per-message rates for the countries you message.

Customer service window

When a customer messages you, a 24-hour window opens, and each new message from them resets it. Inside it you can send free-form replies from your inbox, chatbot or AI agent.

Service messages

Free-form, non-template replies sent inside an open customer service window. Meta does not charge for these.

Marketing messages

Promotional templates such as offers, product launches, abandoned cart reminders and re-engagement. Charged per delivered message at Meta's marketing rate for the recipient's country.

Utility messages

Transactional templates about something the customer already did, such as order confirmations, delivery updates and payment reminders. Charged per delivered message outside the service window, and free inside an open window.

Authentication messages

One-time passcode templates for login, sign-up and account recovery. Charged per delivered message, with lower rates at higher volumes.

Free entry point window

When a customer starts a chat from a Click to WhatsApp ad or a Facebook Page button and you reply within 24 hours, a 72-hour window opens in which every message is free.

Meta updates its rates and rules from time to time. The terms above follow Meta's pricing documentation as of October 2026.

See how Com.Bot compares with other WhatsApp platforms.

Frequently asked questions

How is Com.Bot billed?

Plans are billed quarterly in USD. Silver is $149, Gold is $349 and Platinum V1 is $2,500 per quarter. Add-ons are billed monthly.

How are WhatsApp message charges billed?

WhatsApp message charges are billed separately from your Com.Bot plan. They depend on the message category (marketing, utility or authentication) and the recipient's country. Ask our team for current rates for the countries you message.

What are the prices in Indian rupees?

Silver is ₹10,000, Gold is ₹23,000 and Platinum V1 is ₹1,80,000 per quarter. Add-ons are ₹500 a month each, and expert help is ₹2,500 an hour for WABA, CRM and inbox support or ₹5,000 an hour for ecommerce, bots or automations.

What decides the cost of a WhatsApp message?

Meta prices delivered template messages by category (marketing, utility or authentication) and the recipient's country. Free-form replies inside the 24-hour customer service window are not charged by Meta, and utility templates inside an open window are free. Your Com.Bot invoice shows message charges separately from your plan.

Are replies to customers free?

Meta does not charge for free-form replies sent inside the 24-hour customer service window, and chats that start from a Click to WhatsApp ad get a 72-hour free entry point window. Template messages sent outside the window are charged by message category and country.

Is there a limit on conversations each month?

No. There is no monthly fair-usage cap on conversations on any plan. Your plan sets limits on contacts, team members, bot triggers and external actions instead.

Which plan should I choose?

Silver suits a small team getting started with one WhatsApp number. Gold, the plan most businesses choose, adds more team members, a bigger bot builder, double the automation triggers and faster support. Platinum is for high-volume teams that need three WhatsApp numbers, 25 seats and support within 2 working hours.

Can I add more team members or channels?

Yes. Extra team members, extra social channels and extra ecommerce stores are $10 a month each. More external actions are $10 per 5,000 and more bot triggers are $10 per 25,000.

Can your team build my bots or automations?

Yes. Expert help is available by the hour: $49 an hour for WhatsApp Business API, CRM and inbox setup, and $99 an hour for ecommerce, bots or automations.

Which payment methods do you accept?

You can pay by card, UPI, PayPal, crypto or bank transfer.

Can I cancel anytime?

Yes. You can cancel from your account settings or by contacting support, and your plan stays active until the end of the current billing period. Payments are non-refundable, as set out in our cancellation policy.